The existing Offices of the Resident Ombudsman are charged with the following functions: (a) investigation of cases; (b) public assistance; (c) conduct of studies of standing systems and procedures in the agency with the end in view of recommending changes to improve the same; and (d) undertaking prevention activities.

THE OFFICE OF THE RESIDENT OMBUDSMAN FOR MIAA-NAIA/DFP
Atty. Rainier C. Almazan is the incumbent Resident Ombudsman for MIAA-NAIA/DFP. Before he was designated as such, he was a Graft Investigation Officer II at the Office of the Deputy Ombudsman for the Military under the then Deputy Ombudsman Manuel B. Casaclang.

THE OFFICE OF THE OMBUDSMAN
The Office of the Ombudsman is mandated to determine the causes of inefficiency, red tape, mismanagement, fraud, and corruption in the Government and make recommendations for their elimination and the observance of high standards of ethics and efficiency.

The Philippine Ombudsman is the Honorable Aniano A. Desierto, whose term of office ends by August 4, 2002.
Despite attempts to impeach him, Ombudsman Desierto has consistently shown his strength to face his accusers, and to live up to the mandate of the Office. He has been recently featured in the "Sunday Inquirer" published on February 17, 2002.

THE AGENCIES
under the Office of the Resident Ombudsman for MIAA-NAIA/DFP
are the following:
Manila International Airport Authority (MIAA)
Ninoy Aquino International Airport (NAIA)
Duty Free Philippines (DFP)
Bureau of Customs-NAIA District
Bureau of Immigration-NAIA
PNP Aviation Security

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